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Sandra Sucher – Growing Businesses Through the Power of Trust

| By Joy Chudacoff Leave a Comment

Sandra Sucher on She's Got Moxie with Joy ChudacoffI found today’s guest, Sandra Sucher, through a book recommendation in the Wall Street Journal. A professor at Harvard Business School, Sandra has a fantastic story about how she became the co-author of her new book, The Power of Trust. In this episode, she opens up about how a trip to Japan to write one book on layoffs led her to write another very different sort of book. She and I talk about the hidden value of trust in a business and why it can’t be used as a reputation management tool. She also discusses why trust matters so much more in service-based businesses and why the Ritz-Carlton hotel chain is a great role model for businesses that are building trust with their clientele.

Listen in to find out why motives are so important when building trust and how trust affects your bottom line and increases profit margins.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

Trust is a willingness to be vulnerable to the actions and intentions of others.” – Sandra Sucher

Show Notes:

  • The Definition of what TRUST really is
  • The 4 Elements to BUILDING Trust
  • Trust & Competency – how they are related
  • Why Trust is more DIFFICULT in a Service Based Business
  • The Ritz-Carlton’s THREE STEPS of Service – GENIUS
  • How Trust Directly Affects your BOTTOM Line – PROFITS!

Trust is a moral idea not just an instrumental relationship.” – Sandra Sucher

Connect with Sandra Sucher:

  Twitter | LinkedIn | Harvard | Sandra Sucher

If I had known that you could be in business and be a good person at the same time, that would have reassured me.” – Sandra Sucher

JJ Ramberg – From MSNBC to GoodPods, JJ Ramberg’s Entrepreneurial Journey

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JJ Ramberg on She's Got Moxie with Joy Chudacoff

Today’s guest on She’s Got Moxie is an entrepreneur, public speaker, podcast host, and former anchor at MSNBC’s Your Business show. For 12 years, JJ Ramberg interviewed small business owners to find out what worked as they grew their businesses before entering into the entrepreneurial arena herself. Most recently, she co-founded Goodpods, a new social podcast app connecting friends with exciting audio content.

She and I sat down to talk about her favorite interviews from her time at MSNBC and the hurdles she had to surpass when she started her entrepreneurial journey. She also opens up about her motivation to launch the online platforms Goodshop Give and DogDog.org which incorporate an added philanthropic component into their basic search functions.

In this episode, JJ shares her tips for how to move through the tough days as an entrepreneur, the worst entrepreneurial advice she has heard, and why, above all, she continues to rely on her friends.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

I really love the smaller stories.” – JJ Ramberg

Show Notes:

  • How filling in as a Reporter for CNN landed her a 12-year anchor position at MSNBC
  • The LIGHTBULB moment for her Goodpods idea
  • Why Goodpods is committed to “raising all voices”
  • Her GO-TO solution for the really tough (fetal position) days
  • Her SOLUTION that’s helping Dogs in need (Visit DOGDOG.org)
    ·

It’s going to be hard sometimes.” – JJ Ramberg

Connect with JJ Ramberg:

LinkedIn | Instagram | Twitter | JJ Ramberg

I love talking to strangers.” – JJ Ramberg

Michelle Seiler Tucker – Exit Rich – How to Sell Your Business Like a Boss

| By Joy Chudacoff Leave a Comment

Michelle Seiler Tucker on She's Got Moxie with Joy ChudacoffEarly on in her career, Michelle Seiler Tucker, took the Corporate America approach to her career recruited by a Fortune 500 company, and still felt like she couldn’t get anything accomplished due to the slow moving culture. She decided it was time for a change. Today, with 20 years experience in mergers and acquisitions, she is an expert at buying, selling, growing, and fixing businesses and is the Founder & CEO of Seiler Tucker Incorporated.

In this episode, Michelle discusses the six P’s of selling your business, why it takes forever to create change in corporate America, and why relationships are our most valuable commodity.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

It’s not what you know that gets you in trouble in life, it’s what you don’t know.” – Michelle Seiler Tucker

Show Notes:

  • How being “The Best Kept Secret” was COSTING her too much in lost Revenue
  • Her GAME CHANGER Moment – One Action that caused her business to EXPLODE
  • The VERY BEST time to Sell
  • When your business should be VALUED for the purpose of Selling
  • The Most COMMON CHALLENGE Business faces when getting ready to Sell
  • How She moves through the really TOUGH Days
  • The SIX P’s of selling your business
  • Her FIVE YEAR QUESTION – this has become her Guiding Principle
  • Why Trusted RELATIONSHIPS are everything in Business
  • And much, much more!

The biggest issue is business owners working in the business not on the business.” – Michelle Seiler Tucker

Connect with Michelle Seiler Tucker:

LinkedIn | Facebook | Instagram | Twitter | Seiler Tucker 

Your network is your net worth.” – Michelle Seiler Tucker

Celebrating Our Four Year Anniversary with the Best of She’s Got Moxie

| By Joy Chudacoff Leave a Comment

4 Year Anniversary on She's Got Moxie with Joy ChudacoffCelebrating Four Years of bringing you women who are Flexing their Moxie Muscle when it comes to business success! (G.I.V.E.A.W.A.Y. Read Below!)

I’m so excited to share this episode with you Today! In honor of our four-year Anniversary, my team has created clips from our MOST listened to episodes for you to enjoy!  You’ll hear from dynamic women like:

  • Janice Bryant Howroyd of the ACT 1 Group: the largest minority & woman-owned business in North America (started with a $900 loan from her Mom)
  • Julie Deane, Founder & CEO of Cambridge Satchel:  listen in as she tells you about the “incident” with her manufacturer & 16,000 bags on back order
  • Raegan Moya-Jones: over 100M…selling Baby Blankets
  • Gail Schenbaum of the Umergency App: she created the APP after a traumatic incident involving her daughter while she was away in college
  • Mignon Francois, CEO & Founder of The Cupcake Collection: She took $5 and turned it into 10M baking cupcakes
  • Cindy Eckert: the GENIUS behind the Female VIAGRA

GIVEAWAY CONTEST! One Night Hotel Stay in beautiful Westlake Village, California!

ONE Lucky Winner will receive a night’s stay at the luxurious, peaceful, boutique, wine country hotel, The Westlake Village Inn. The wrought iron entrance is the gateway to a magical overnight experience.

Simply follow these rules to qualify:

  1. Like my contest post on Instagram – @joychudacoff
  2. Follow me on Instagram @joychudacoff
  3. Hop over to Apple Podcasts and write a Review for ‘She’s Got Moxie’ https://JoyChudacoff.com/applepodcasts
  4. Take a screenshot of your Apple Podcast Review and send it to me in a DM
  5. Let me know here in a comment that you did a review on Apple Podcasts

Open to US residents only. Entries accepted until 10/12 at 11:59pmEST. Winner will be contacted through direct message and announced on 10/15/2021. There will be 1 winner. Giveaway does not include any travel to or from the hotel. This is in no way sponsored by, administered by, or associated with Instagram. By entering, entrants confirm they are 18+ years of age, release Instagram of responsibility, and agree to Instagram’s terms.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

There is still this notion that for women to be successful in business that we have to be more like men and I think that is just a huge load of rubbish.” – Julie Deane

Everybody wants to be great, but nobody wants to wake up at dawn.” – Mignon Francois

Lindsay Pinchuk – Finding the Motherlode Through Motherhood

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Lindsay Pinchuk on She's Got Moxie with Joy Chudacoff

Before she was even pregnant with her first child, Lindsay Pinchuk saw an opportunity in the parenting industry. She decided to go for it and Bump Club And Beyond, a parenting community was born. With just $500, she used basic, grass-roots efforts to fuel her start-up growth. Along the way, she made some strategic partnerships that led to rocket-ship visibility and success. Both Target and Nordstrom came calling.

Lindsay actually sold her company a few years ago and in this episode, we talk about why it was always her goal to sell the business. We also discuss the future that she’s really looking forward to and why it benefited her to organize events outside of the baby space.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

Flexibility is queen.” – Lindsay Pinchuk

Show Notes:

  • SIMPLE Grass-Roots efforts that led to ROCKET ship growth
  • The FIRST Question Every Start Up should ask in the beginning
  • The importance of forming the RIGHT Partnerships for Strategic Growth
  • Her Biggest GROWTH Opportunity
  • Why Identifying your WEAKNESSES Early on is Key to Growth
  • How to MOVE through the really TOUGH Days
  • And much, much more!

It is so important that you have support and not just from people who have done it before you, but from people who are going through it with you.” – Lindsay Pinchuk

Connect with Lindsay Pinchuk:

LinkedIn | Instagram | Twitter | Bump Club and Beyond

We all can always learn from our peers whether it’s motherhood, entrepreneurship, or whatever it might be.” – Lindsay Pinchuk

Noelle Randall – From the Basement to the Real Estate Boardroom

| By Joy Chudacoff Leave a Comment

Noelle Randall on She's Got MoxieNoelle Randall started investing in real estate in her early 20’s while working a full-time corporate job. Then 2008 happened and she lost EVERYTHING. Noelle found herself back in her parents’ basement with her husband, two children and a third on the way. Fast forward to today, Noelle is the multi-millionaire Founder and President of FDR Horizon Enterprises, a private real estate equity firm, and she teaches other entrepreneurs how to use real estate investing to create wealth.

Listen in to today’s episode to find out how to invest in real estate with bad credit and no money, why it’s important to diversify your streams of income, and what Noelle’s superpower is.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

Just like everything we do, we get better at it as we do it more and more.” – Noelle Randall

Show Notes:

  • The Real Estate ADVICE she offers to create real long-term wealth
  • Why being “CHILDLIKE” can be an asset in business
  • The ONE Thing she RESISTED that eventually created enormous success
  • Why Letting Go of VULNERABILITY is key to growth
  • What to know before you buy your first piece of real estate
  • The SECRET to raising 7 children while scaling her Real Estate Business  (she’s been criticized for this)
  • Why Morning RITUALS are a must
  • Her perspective on the “GRIND & HUSTLE” mentality
  • Why many people fail in real estate
  • The TOP spots to invest in Real Estate NOW
  • And much, much more…

I used to be of the grind and hustle culture.” – Noelle Randall

Connect with Noelle Randall:

YouTube | Instagram | Facebook | Noelle Randall

Let people work in their skillset.” – Noelle Randall

Finding Joy Women’s Economic Power Event

| By Joy Chudacoff Leave a Comment

Join me, Friday, August 20 at 9amPT-10:30amPT for: 

The Finding Joy Women’s Economic Power Event

Register: https://FindingJoy.co/power

Victoria Song – Making the Impossible Probable

| By Joy Chudacoff Leave a Comment

Victoria Song on She's Got Moxie

My guest today, Victoria Song, is the author of the new book “Bending Reality: How to Make the Impossible Probable”, out on August 24th. She’s been recognized by Forbes in the TOP 30 Under 30 Women to Watch, studied economics at Yale and leadership at Harvard Business School before becoming a leadership advisor to CEOs in Silicon Valley. We had a great discussion about why our intuition is so important right now, the most common challenge for CEOs, and why both masculine and feminine qualities are valuable in the workplace.

Listen in as Victoria talks about contraction versus expansion, how to avoid what she calls The Drama Triangle, and why we should let our emotions get in the way.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

I grew up in an environment where we all used success as a distraction.” – Victoria Song

Show Notes:

  • The Difference between Contraction and EXPANSION (& why it’s essential for Leaders to know)
  • How to avoid “The DRAMA Triangle”
  • Why it’s ok to let our EMOTIONS get in the way
  • Easy, SIMPLE Tips on how to experience more Expansion
  • How to reach peak professional PERFORMANCE
  • Big Girls DO and CAN Cry – she SHATTERS the glass on this decades old myth in the workplace
  • And much, much, more!

When we’re in contraction we tend to be motivated by very toxic feels.” – Victoria Song

Connect with Victoria Song:

Instagram | LinkedIn | Victoria Song

Anything you can’t label or put in a box feels threatening when you need to control everything around you.” – Victoria Song

Carla Green – Why Writing a Book Could Give Your Business a Big BOOST

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Carla Green on She's Got Moxie with Joy Chudacoff

Carla Green is the Founder & CEO of Clarity Designworks, a publishing and book design company geared towards supporting entrepreneurs and business leader authors get published.

Carla gives some great examples of the types of books that business owners write, what steps are involved in publishing a book after the writing is complete, and the stigma of self-publishing.

Listen in to learn the ideal number of pages in a book about business, how to get started writing a book, and why you probably need an editor.

 

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

If you don’t notice my work that means I’ve done my job well.” – Carla Green

Show Notes:

  • WHY you should consider writing a book if you’re in business (especially service businesses)
  • The difference between traditional and SELF-publishing (Carla really breaks this down)
  • Carla takes the GUESSWORK out of the ideal number of PAGES in a business book
  • The PROCESS of what happens once the writing is complete
  • The SINGLE Biggest reason an entrepreneur should consider writing a book
  • How to decide what kind of publisher you want to use
  • The “STIGMA” around self-publishing and why it may be costing you money(and clients) to hold on to that belief
  • Tons of TIPS & TRICKS to help you get started writing your book (Carla’s tips were so great, she has almost convinced me to do a SECOND Book!)
  • Why you need a good editor
  • What TYPES of books work best when it comes to business
  • The difference between a MEMOIR and an autobiography
  • THE POST-IT Note approach to writing
  • Carla reveals the ONE THING she has struggled with most as an entrepreneur and how she’s now “recovering”
  • PLUS+ she offers A Self-Publishing Timeline and Checklist for our Listeners!

Even editors need editors.” – Carla Green

Links Mentioned:

Connect with Carla Green:

Facebook | Instagram | Twitter | YouTube | LinkedIn | Clarity Designworks

I’m a recovering perfectionist.” – Carla Green

Jean Brownhill – THE Matchmaker for Home Renovations

| By Joy Chudacoff Leave a Comment

Jean Brownhill on She's Got Moxie with Joy Chudacoff

Jean Brownhill is the Founder & CEO of Sweeten, a matchmaking service for general contractors and homeowners seeking help with their renovations. Jean got the idea for the company after her own home renovation went awry. Today, a decade later, Sweeten has expanded to ten major cities across the country. Jean opens up about the time she realized she was on to something, her best simple and sweet action steps to grow a business, and her 108 daily blessings routine.

Listen in as she explains how her Sweeten accelerator for women (S.A.W.) is promoting female contractors, how she hires, and why she hires more for attitude than aptitude these days.

You can Subscribe and Listen to the Podcast on Apple Podcasts. And be sure to leave me a Rating and Review!

It’s helpful to remember that — not even how — that you got up the last time.” – Jean Brownhill

Show Notes:

  • The MOMENT she saw an opportunity (she was staring at a GAPING hole in her ceiling)
  • She was an “intrapreneur” long BEFORE she became an entrepreneur (it helped!)
  • Her Big BREAK (she had no clue & wound up in being voted “The Best of….”
  • Her biggest Challenge and what’s she’s learned from it
  • The best action steps to GROW your business
  • Something she’s definitely NOT a Fan of in the start-up arena
  • Her 108 Daily Blessings lesson she learned in Thailand
  • Why the “GRINDING” mentality doesn’t work
  • How to get up after being KNOCKED down
  • And so much more….

I was in the industry. How could it be this tough for me?” – Jean Brownhill

Connect with Jean Brownhill:

Facebook | Instagram | Twitter | Sweeten

One of the things we’ve done really well is just continue to tell success stories.” – Jean Brownhill

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